What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you switch from monthly to a 2 year contract?

    Asked by desmoinesAFWA on December 12, 2013 at 04:48 PM

    Right now our account is set up on a monthly basis. I want to purchase the 2 year contract instead of paying monthly for the $69.50. How do I do this??

     

    purchase
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 12, 2013 at 06:21 PM

    Hi,

    Sorry for the delay. We can switched your subscription on our end. Can you please confirmed if you want the 2 year "Economy" subscription? We'd be happy to assist you further with this.

    Thanks!

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    Answered by desmoinesAFWA on December 12, 2013 at 09:09 PM
    Yes I would like to sign up for a 2 year contract for $69.50 starting with
    January. This will stop the $9.95 per month correct? Also our contract will
    run from January 2014 to January 2016 correct?
    Thanks,
    Jennifer Johnson
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 13, 2013 at 03:52 AM

    Hi Jennifer,

    Thanks for the confirmation.

    I have now switched your subscription from the monthly premium to bi-yearly (2 years) premium subscription $69.5. This would start on January 10, 2014 after your monthly premium ends. Take note that the charged of payment will be on this date.

    Yes, your premium subscription will automatically be cancelled after that since it has been switched to 2 year contact already. Therefore after the switched, your next renewal period would be on January 2016.

    If you have further questions, let us know. Thanks!