Form has been deleted or disappeared

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    badenk
    Asked on December 12, 2013 at 04:51 PM

    I worked on a form yesterday and it has now disappeared. 

    It was saved and embedded in my site - the html code is here (<script type="text/javascript" src="//form.jotform.co/jsform/33451296162857"></script>) - but this mornging it is no longer appearing in my list of forms and has disappeared from my site.

    It won't take me long to redo as it was a simple form but I'm more concerned that something is going wrong with the system.

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    EltonCris
    Answered on December 12, 2013 at 06:27 PM

    Hi there,

    Thank you for reporting. I have escalated this problem to our higher ups for them to check. We will inform you immediately once we found out the cause of this error.

    Thanks and apologies for any inconveniences caused.

  • Profile Image
    consultleo
    Answered on December 13, 2013 at 11:34 AM

    I am having the same issues with my form.

    I have a feeling this has something to do with the confirmation checks which are coming on the jot forms website when I try to login i.e. the captcha pages.

  • Profile Image
    katt888
    Answered on December 13, 2013 at 12:22 PM

    Сегодня зашла на сайт, а формы нет. И не знаю сколько времени её уже там нет, так как не проверяла...Очень обеспокоена, что люди, которые заходили на мой сайт не смогли заполнить форму и ушли разочаровавшись...

  • Profile Image
    jonathan
    Answered on December 13, 2013 at 01:48 PM

    @katt888

    Please create a new separate thread regarding your issue.

    Use this link http://www.jotform.com/contact/

    I have checked your username kat888 and found no issue about it, and your 2 forms are there.

    When you create the new thread, please state with more details which form was missing.

    We will attend to your question as soon as we can.

    Thanks.

  • Profile Image
    designfacet
    Answered on December 13, 2013 at 01:53 PM

    My collapsing forms have no content in them, weird. I can not leave them like this.

  • Profile Image
    jonathan
    Answered on December 13, 2013 at 03:52 PM

    @ designfacet

    Please create a new separate thread regarding your issue. Use this link http://www.jotform.com/contact/

    We will attend to it as soon as we can.

    Thanks.