- dmwesqAsked on December 12, 2013 at 09:23 PM
I want my emails from a form I created to come from the sender's email address. The form has a field for the sender's address, and I would expect I should be able to set that field as the from address. I watched the video tutorial on this subject and it looks like I should be able to accomplish this; however, when I try to set the sender address I get choices to use noreply@jotform or to create a new email address to use, but no option to grab the field from the form.
- JotForm SupportEltonCrisAnswered on December 13, 2013 at 03:56 AM
To reveal the From Email Address you have to use Mandrill app. Here's a complete guide: http://www.jotform.me/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill
Let us know if you come across any issues with this. Thanks!
- BFarmer1980Answered on April 01, 2014 at 02:30 PM
While I can't say I understand the decision to complicate a feature that used to be very simple, at least there's a solution.
- JotForm SupportMike_TAnswered on April 01, 2014 at 04:28 PM
I think that this helped us to secure the service from spammers and phishers.
Also, we have added a Reply-to option, so might be an alternative solution in some cases.