What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I add sales tax to my order form?

    Asked by felishagrice on December 12, 2013 at 11:04 PM

    Hi, 

    I've created an order form for my photography site.  I need a way to automatically calculate and add sales tax before customers submit the form for payment.  

    Is there a way to achieve this?

    order form tax site www
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    JotForm Support

    Answered by EltonCris on December 13, 2013 at 05:15 AM

    Hi there,

    Sorry but we do not have sales tax or tax feature available in the payment tools. If you're using paypal, you can setup a tax within your paypal account so it will be automatically added on your paypal checkout page when user submits the form. Please check this guide: https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/shipping/EasyCalculateShipAndTax-outside

    Another workaround is to create a separate product in your payment field and name it "Sales Tax", add a price and mark it as required by default so users will be obliged to pay.

    Thanks!

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    Answered by TSellers on February 28, 2014 at 04:59 AM

    But any sort of tax is a percentage. Is the '10' in the example 10%?

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    JotForm Founder

    Answered by aytekin on February 28, 2014 at 10:35 AM

    Yes, it is a percentage. Sorry about the confusion. We will fix that. 

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    Answered by TSellers on February 28, 2014 at 11:58 AM

    That's good, I'll give it a try myself then. When I looked at the date I was somewhat suprised no-one else had asked about that previously.

     

    Thanks.

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    Answered by cheekyface on April 07, 2014 at 01:25 AM

    If the 10 in the example is a percentage can someone please explain how to set it up?  All I can seem to do is to add a fixed price.

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    JotForm Support

    Answered by ashwin_d on April 07, 2014 at 07:02 AM

    Hello  cheekyface,

    It is currently not possible add a tax component / percentage in our payment tools. As my colleague have already mentioned above that only option currently available is to setup tax within your PayPal account. The following guide should help you:  https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/shipping/EasyCalculateShipAndTax-outside

    Thank you!

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    Answered by cheekyface on April 07, 2014 at 06:34 PM

    So is the above example an error?

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    Answered by TSellers on April 07, 2014 at 07:08 PM

    FWIW, I never did try the example, so perhaps it is in error.

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    Answered by Cesar on April 07, 2014 at 11:42 PM

    I believe they refer to the example image above, a ticket to add the percentage to the field has already been created.

    Thank you. 

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    JotForm Support

    Answered by NeilVicente on April 11, 2014 at 04:31 AM

    @Everyone

    I'd like to inform you that it is now possible to add a sales tax to your Paypal/Purchase Order form.

    https://shots.jotform.com/neil/JotForm_%b7_Form_Builder_-_Mozilla_Firefox_2014-04-11_15.19.52.png

     

    https://shots.jotform.com/neil/JotForm_%b7_Form_Builder_-_Mozilla_Firefox_2014-04-11_15.20.59.png

    You can also specify tax-exempted products and even enable location-based tax surcharges.

    Kindly give it a try and let us know what you think.