What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form failed There was an error on V8. Please try again

    Asked by mypixl on December 13, 2013 at 08:09 AM

    hello,

     

    no more of my forms are available via the explorer.
    Moreover, when I try to reach them in the administration, I find the same message error.

    What's wrong?

    Thanking you in advance for your help !

    Page URL:
    http://vintagemarket.be/index.php/candidat-revendeur

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    Answered by IGC_Procurement on December 13, 2013 at 10:55 AM

    I have the exact same problem!

    http://form.jotform.us/form/33462300513138

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    Answered by foolsgolds on December 13, 2013 at 11:25 AM

    I also get this message, but it appears only in Firefox. In Chrome or IE 11 the form is just fine.

    http://jotformeu.com/form/32583874732362

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    Answered by evacuator on December 13, 2013 at 01:24 PM

    HELP SAME PROBLEM!!

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    JotForm Founder

    Answered by aytekin on December 13, 2013 at 03:44 PM

    Just refreshing your form will fix the problem. Thanks. 

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    Answered by lvwatkins on December 14, 2013 at 11:28 PM

    aytekin...Respectfully, this is supposed to be a business class service.  We cannot expect users, most of which may be visiting our site for the first time to know to refresh the screen.  Please tell me this isn't the executive level solution to the problem.   Is this bug recent or has this been an ongoing issue? Is this something that will be corrected?   

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    Answered by Cesar on December 15, 2013 at 12:17 AM

    We do apologize for the inconvenience this may have given you. Kindly try to open the form giving you problems on your Form Builder. Once it is open, click on the Save button. This should refresh the form back to working order.

    Do make sure to do this on all the forms that are experiencing this issue on your account. This situation has been corrected, but in order for this to reflect on your forms, you may need to perform the step provided above. If the issue persists after doing so, do let us know. Thank you.

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    JotForm Support

    Answered by EltonCris on December 15, 2013 at 03:36 AM

    Hi,

    Let me please inform you that the problem related to V8 error is now resolved. Your forms should now be fine and work normally as expected.

    Our apologies for this inconvenience.

    Regards!

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    Answered by formninja on December 05, 2015 at 11:18 AM

    I realise this is an old thread.  But I am getting this problem and refreshing the forms following the steps above does not work.

     

    This is causing problems for my business and I need a quick solution.

     

    Please advise.

     

    Kind Regards

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    Answered by garethparris on December 05, 2015 at 11:31 AM

    Its not fixed... I'm getting the same issue with all my forms. Either V8 error or does not display form what so ever.

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    Answered by Wingo on December 05, 2015 at 11:33 AM

    Same here ... all my forms "

    Form failed There was an error on V8"

     

     

    Last time was December 2013 .. and now December 2015 ..

     

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    Answered by juergensb on December 05, 2015 at 11:42 AM

    Same here ... "

    Form failed There was an error on V8"

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    JotForm Support

    Answered by EltonCris on December 05, 2015 at 11:52 AM

    Our sincere apologies. This problem is now fixed. Kindly check. Thanks!

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    Answered by Mustapha   on December 24, 2015 at 05:22 PM

    Problem is happening again. Getting the error message. Form failed v8
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    JotForm Support

    Answered by jonathan on December 24, 2015 at 06:10 PM

    @Mustapha

    We will resolve your issue here http://www.jotform.com/answers/731942

     

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    Answered by DMitry  on December 28, 2015 at 03:56 AM

    Hi 

    Same problem error V8

    please fix the link 

    http://bit.ly/1PbB3gO

     

    thank you!

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    JotForm Support

    Answered by beril on December 28, 2015 at 07:16 AM

    Hi DMitry,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/732693

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    Answered by faceme on January 06, 2016 at 10:56 PM

    This issue is now happening for me also and it's not the first time. jotform can you please fix this problem permanently.
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    JotForm Support

    Answered by EltonCris on January 07, 2016 at 12:08 AM

    @faceme

    Thanks for reporting.

    We will answer your question on your thread here http://www.jotform.com/answers/738357.

    Thanks!

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    Answered by jmcdermid on January 12, 2016 at 06:40 PM

    Hi,

     

    We started experimenting with JotForm today and started encountering the error posted above. I thought that it might have been triggered by a conditional that I had just added but removing it had no effect. Any help would be welcome.

     

    Thanks,
    Jesse

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    Answered by sfaxa on January 12, 2016 at 06:46 PM

    I have also started getting the error today.  All forms in my account, though I was only working on one of them.  So I don't think it's anything I did while editing.

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    Answered by boldmarks on January 12, 2016 at 07:01 PM

    I don't have an answer just the same issue. A little help please?

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    Answered by starsandstripesmgmt on January 12, 2016 at 07:06 PM

    Also receiving "There was an error on V8. Please try again " ... on all my forms that we have noticed so far. We have hundreds and are crucial for our 3 businesses!

    Please address JotForm.

    Regards.

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    Answered by dtdrphotography on January 12, 2016 at 07:09 PM

    ERROR is happening right now.  I tried going thru the site and resaving forms.  I tried making a new one.  PLEASE FIX JotForm!

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    JotForm Support

    Answered by david on January 12, 2016 at 07:33 PM

    Forms should be back up once again.  If any are still not loading, let us know and we will be happy to have a look.

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    Answered by dtdrphotography on January 12, 2016 at 07:46 PM
    Thank you!
    ...
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    Answered by eya  on January 13, 2016 at 05:57 PM

    i'm still having the same problem please i need it :( 
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    JotForm Support

    Answered by EltonCris on January 13, 2016 at 07:51 PM

    @Eya

    We will answer your question on this thread http://www.jotform.com/answers/303800. Your issue doesn't seem to relate on this topic. Thanks

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    Answered by llanam on January 19, 2016 at 11:28 AM

    I re-saved the form.  I recreated the link on my website, and I am still receiving the error.  I am using Chrome Version 47.0.2526.111 m.  Same error on Edge.  Need a fix ASAP!!!!

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    Answered by mynamavi on January 19, 2016 at 11:31 AM

    Please help form error V8...refreshing does not fix it!

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    Answered by sfaxa on January 19, 2016 at 11:34 AM

    I am still having the error - my form embed is also no longer working and any changes I make to the form are not reflected in the Preview - PLEASE HELP!

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    Answered by jamfilled on January 19, 2016 at 11:35 AM

    Hello, 

     

    I am also having the V8 Error, I am trying to present my company with a form they can use but it keeps crashing. Please help ASAP 

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    JotForm Support

    Answered by david on January 19, 2016 at 11:37 AM

    We are aware of the issue and working on a fix.  Everything should be back up shortly.

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    Answered by steveschadt on January 19, 2016 at 11:42 AM

    You guys are killing ME! I just sent this form demo out to 2000 prospects! BOOOOOO!!

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    Answered by surfcity on January 19, 2016 at 11:43 AM

    Client just sent me an email to state that the form is failing. Now when trying to do the Save your form workaround and retry, all I get is an SSL connection error (and that is if JotForm bothers to open at all, which it mostly does not). I pay for this service with an expectation that my clients will be able to utilize the form at their convenience. This is the first time it has been brought to my attention this week, but it is obviously an ongoing issue with posts going back to December 5 of 2015, and now it is Jan 19, 2016! What is the resolution?????

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    Answered by bto09 on January 19, 2016 at 11:45 AM

    Customers are calling/emailing me nonstop - this is impacting many small businesses who rely on your services and the loss of revenue can never be recouped. This has got to stop, you need better change controls. 

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    Answered by jeanniefinley on January 19, 2016 at 11:47 AM

    Clearing Cache and resaving is not working.  Getting this error message and also getting a blank screen using the link directly.

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    Answered by SuccessTradeCorp on January 19, 2016 at 11:49 AM

    I keep seeing "will be fixed shortly" Is there a timeframe for "fixed shortly"? Sounds like "unsure" maybe the answer.

    My company is waiting to send out proposals that utilize jotform within the sites. We cannot do so until the problem is resolved and must have a schedule to do so. 

    Please let us know,

     

    Thank you for your help

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    JotForm Support

    Answered by david on January 19, 2016 at 11:52 AM

    If I could give you an exact time frame, I would.  Unfortunately, I cannot say exactly when it will be back up.  Though it is a system wide error, it is a small one that should be able to be fixed in no more than an hour.  An hour would be absolute worst case.

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    JotForm Support

    Answered by david on January 19, 2016 at 11:53 AM

    Should be back up now.  Again my apologies.

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    Answered by llanam on January 19, 2016 at 11:58 AM

    Mine seems to be working now.  Thanks!

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    JotForm Support

    Answered by EltonCris on January 19, 2016 at 11:59 AM

    Great! Thank you for letting us know.

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    Answered by surfcity on January 19, 2016 at 12:18 PM

    Such a busy week, that was nerve-wracking to say the least. I'm so glad to know it's up and running again. Hopefully the IT guys are fixing whatever continues to cause it so it won't every happen again. Thanks for letting us know we're working again for now.

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    JotForm Support

    Answered by EltonCris on January 19, 2016 at 01:31 PM

    @suffcity

    Thank you for your patience. Yes, this has been resolved. You have also been informed on your thread here. Thanks!

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    Answered by adminhr on January 19, 2016 at 11:01 PM

    Hi! I'm getting the same just now. 12:00PM PHT. V8 error on  jotform.

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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 11:04 PM

    We have alerted to our L2 engineers about this. Please accept our apologies, the issue should be fixed soon.

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    Answered by Beautybeyond on January 19, 2016 at 11:22 PM

    having the same problem. please fix mine too. thanks

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    Answered by Beautybeyond on January 19, 2016 at 11:24 PM

    https://form.jotform.me/53236065256454

     

    having the same problem. please fix mine too. thanks

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    Answered by jgucci on January 19, 2016 at 11:27 PM

    Same error for me too at http://wpfixit.com/become-a-wp-fix-it-agent/

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    Answered by iiilucky1iii on January 19, 2016 at 11:31 PM

    V8 Error...again. Lets get this dialed in guys, I am mid-calculation here and its pointless if I cant preview. 

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    Answered by BHCApplicants on January 19, 2016 at 11:39 PM

    Same here!  I'm supposed to go live with this form tomorrow.

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    Answered by mymerch on January 19, 2016 at 11:39 PM

    It's been almost an hour (since I noticed the error anyway). An eternity in internet land. Not Cool. Very bad for business.

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    JotForm Support Manager

    Answered by Jeanette on January 20, 2016 at 12:01 AM

    We understand your frustration, the problem is fixed though.

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    Answered by rsmp on April 28, 2016 at 07:45 AM

    I now have this problem also!!! AGH!!!

     

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    Answered by Carina on April 28, 2016 at 09:27 AM

    @rsmp

    I moved your question to a new thread as we aim at having only one question/user per thread.

    You can find it here:

    https://www.jotform.com/answers/828433 

    Let us know if we can assist you further.