What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a recurring jot form submission from someone who only filled it out once ... I keep getiing the same form at least 6-8 times per week....

    Asked by drust18297 on December 13, 2013 at 12:52 PM

    How do I stop that from happening....

     

    same form same at least
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    Answered by jedcadorna on December 13, 2013 at 03:43 PM

    @drust18297,

    We apologized for the inconvenience. You can control this by setting a unique form submission through IP or what we called "Strict check". We have a detailed guide that can be found here http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. Kindly let us know if you need further assistance.

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    Answered by drust18297 on December 13, 2013 at 05:16 PM
    Nothing happens when I click on the Setup and Embed ??

    Debbie Rust
    75 West RD
    Belgrade Maine 04917
    Telephone 207-215-6127
    www.sevenoakslabs.com

    IMG_2997 (1280x960) (640x281)

    ...
  • Profile Image

    Answered by jedcadorna on December 13, 2013 at 05:26 PM

    Actually no need to re-embed the form you'll just have to enable the Strict Check feature and it will take effect. You will see this message whenever a form is submitted the 2nd time. Please try making 2 submission using this sample form http://form.jotform.co/form/33436448883869

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    Answered by jedcadorna on December 13, 2013 at 05:28 PM

    Please see these steps on how to enable the feature:

    On the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Preferences"

    3. Go to "Form Limits"

    4. Select the Unique Submission option you prefer.

    5. Close and Save your Form.