I have a recurring jot form submission from someone who only filled it out once ... I keep getiing the same form at least 6-8 times per week....

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    drust18297
    Asked on December 13, 2013 at 12:52 PM

    How do I stop that from happening....

     

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    jedcadorna
    Answered on December 13, 2013 at 03:43 PM

    @drust18297,

    We apologized for the inconvenience. You can control this by setting a unique form submission through IP or what we called "Strict check". We have a detailed guide that can be found here http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. Kindly let us know if you need further assistance.

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    drust18297
    Answered on December 13, 2013 at 05:16 PM
    Nothing happens when I click on the Setup and Embed ??

    Debbie Rust
    75 West RD
    Belgrade Maine 04917
    Telephone 207-215-6127
    www.sevenoakslabs.com

    IMG_2997 (1280x960) (640x281)

    ...
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    jedcadorna
    Answered on December 13, 2013 at 05:26 PM

    Actually no need to re-embed the form you'll just have to enable the Strict Check feature and it will take effect. You will see this message whenever a form is submitted the 2nd time. Please try making 2 submission using this sample form http://form.jotform.co/form/33436448883869

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    jedcadorna
    Answered on December 13, 2013 at 05:28 PM

    Please see these steps on how to enable the feature:

    On the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Preferences"

    3. Go to "Form Limits"

    4. Select the Unique Submission option you prefer.

    5. Close and Save your Form.