What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification E-mail not Saving when Edited

    Asked by paulalexanderbreen on December 13, 2013 at 01:48 PM

    Hi

    I'm having a nightmare. I have spent over an hour trying to sort out the notification and responder emai. For some reason it is not saving when i edit it

    it lets me do everything but i go back and look the only change that sticks is in the title box. Help please this is urgent

    regards

    Paul

  • Profile Image
    JotForm Support

    Answered by jonathan on December 13, 2013 at 03:50 PM

    Hi Paul,

    I was able to see the saved custom Notification E-mail of this form http://www.jotformpro.com/form/33444825802959 - the Notification 2 e-mail.

     

    Can you please confirm if this is no longer an issue?

    Thanks.

  • Profile Image

    Answered by paulalexanderbreen on December 13, 2013 at 04:03 PM
    Hi
    It seems to have sorted itself out
    Many thanks
    paul
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 13, 2013 at 04:33 PM

    Thank you for updating us about it Paul.

    Contact us again anytime for any assistance needed.

    BR