my form on facebook just redirects over and over

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    Asked on December 13, 2013 at 03:40 PM

    the url contains something about the app and sandbox

    things used to work, didn't change anything on our end.


    how to fix?



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    Answered on December 13, 2013 at 04:41 PM

    Please kindly login to your Jotform account, open the form on edit mode and save it (without doing anything else)

    Let us know if the problem persist

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    Answered on December 16, 2013 at 09:02 AM
    Hi, the problem still exists?
    What should we try next?
    Thank you.
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    Answered on December 16, 2013 at 11:37 AM

    I think you need to use the secure jotform form URL. That could be the problem. 

    If the problem continues let us know the form URL you are using and how you are embedding it on Facebook.