What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Lost submission info (on selected fields) since 13:00 today.

    Asked by elcampanil on June 22, 2010 at 03:26 PM
    http://www.jotform.com/page.php?p=submissions&formID=1613932128Multiple choice selections are now missing on old submissions.Thanks for fixing the email problem - they are now coming through
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 03:38 PM
    Two possible reasons:

    1. You have deleted the old question and created a new one. When you do that you lose the data for the old questions. Even if you type the exact same question, deleting a question means all data for that question is also lost.

    2. The form code on your site is incorrect. Please make sure to update the form code on your site.
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    Answered by elcampanil on June 22, 2010 at 03:43 PM
    You are absolutely right. I am amazed at the rapid responses. Kudos.Rick