Time field duration indicator stopped working.

  • James_Elizabeth
    Asked on April 17, 2021 at 4:55 PM
    Page URL: https://form.jotform.com/James_Elizabeth/TimeLog
  • Jed_C
    Replied on April 17, 2021 at 9:29 PM

    I was able to replicate it and the issue seems to be with the form theme you are currently using. Changing the theme to "Default theme" resolves the issue.

    Can you please try changing your form theme by following my screencast below?

    1618709361 607b8b711004a total Screenshot 10

    Let us know how it goes.

  • James_Elizabeth
    Replied on April 18, 2021 at 3:38 PM

    I changed the theme to default and it was worked yesterday. Today, the form calculation isn't working (or maybe I did the formula wrong). Again,

    I'm trying to calculate total hours (total Project time plus offsite hours (which can be optional to complete) minus the lunch (which is also option to complete. What am I doing wrong here?
    Also, I tried to complete it via mobile and also not working.
  • John Support Team Lead
    Replied on April 18, 2021 at 7:39 PM

    I tried accessing the form on mobile but cannot replicate the issue. The time field and the date field works fine on my end: https://drive.google.com/file/d/1uVTs19rnGoOSCpEEL86tMyegxhnpZCvJ/view

    As for the calculation issue, I have moved it to a separate ticket. I will respond to it via this link shortly: https://www.jotform.com/answers/3043733

  • James_Elizabeth
    Replied on June 4, 2021 at 12:33 AM

    The form calculation worked for about a month and now it's not working again
  • Jed_C
    Replied on June 4, 2021 at 6:36 AM

    I have moved your form calculation issue and will reply to you on this ticket https://www.jotform.com/answers/3140197.