What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've check your website URL and found "Star Solutions Online Application" form. Is this the form that you are referring? If yes, this form only have Autoresponder not Email Notification. You need to create email Notification instead in order for you to received notification if someone use your form and submit their entry.
You might like to take a look at this helpful tips also on how to prevent emails not being received: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
If you need further assistance, please feel free to contact us at anytime.