What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upload space full

    Asked by dead_simple on December 14, 2013 at 08:02 PM

    I am planning to buy a package soon what happens if the space (free 100MB ) is full and still people are trying to upload? 

  • Profile Image
    JotForm Support

    Answered by Welvin on December 14, 2013 at 11:17 PM


    If you will reach your upload limit, your forms will be disabled, and no one would be able to see if from your website (if you have embedded the form), thus, no one would be able to submit to the form.

    Note that upload space limit won't reset per month, you can only free up space by deleting submissions from your form submissions page. We strongly suggest downloading your form submissions including the files that have been uploaded before purging those from your form submissions page. This is because once you delete the submission, you won't be able to retrieve it anymore.

    With regards on upgrading your account, you can take advantage of our year-end sale which is 50% discount from the original price.