What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My MyForms page seems nonfunctioning

    Asked by SBMadmin on December 15, 2013 at 05:16 AM

    I need to clone several forms. When I go to the MyForms page two things are apparent. There is no list of my current forms and when I click create a form, I get no window with the options to use template, import, etc.

    There is a list of my current forms in the foot of the form builder page, but the footer is also not on the MyForms screen.

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    JotForm Support

    Answered by TitusN on December 15, 2013 at 06:34 AM

    Hello there, 

    Sorry about that. 

    Please clear your browser cache, and the normal "my forms" page layout should revert - and you should be able to view your complete list of forms. 

    You may also use this alternative link to access your forms. 

    Let us know if we can assist further. 

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    Answered by SBMadmin on December 15, 2013 at 08:07 AM


    Clearing the browser cache did not work, but the alternative link did, though even then I first had to move away from the page and then come back to it before it populated my forms. ????

    But it is working in that way, and I thank you very much.

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    JotForm Support

    Answered by TitusN on December 15, 2013 at 08:38 AM

    You are welcome.