when I go to share the table via email it says that the "email addresses are not found

  • Daniela Servin
    Asked on April 19, 2021 at 9:37 PM

    Hello,

    I have one of my company's table set with "Company Access" and sharing settings that allow them to edit submissions, however when I go to share the table via email it says that the "email addresses are not found in [our] Enterprise User List". Does this mean that the employee absolutely needs to have a Jotform account to access the table? - As a side note, the employee wouldn't need to edit the form, they would just need to be able to see the submissions made for easier access to editing/sorting the data vs receiving an email for every single form submitted.

    Thanks

  • Sonnyfer JotForm Support
    Replied on April 20, 2021 at 2:12 AM

    Apologies for the inconvenience. Could you share the URL of your tables, please so we can check? I also can't seem to locate an account associated with your email address.