What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    WHY CAN'T I CLICK THE CONDITIONS FIELD THANK YOU

    Asked by topechua on December 15, 2013 at 09:27 AM

    WHY CAN'T I CLICK THE CONDITIONS FIELD THANK YOU



    This is a re-post of a comment on Hide or Show Multiple Fields at Once

    conditions wizard cannot open can't open won't open
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    JotForm Support

    Answered by abajan on December 15, 2013 at 09:35 AM

    Could you please elaborate? To which form are you referring and exactly what is happening? Do you mean the Conditions button is not opening the Conditions Wizard when clicked? Do you mean a condition formerly set in the wizard can't be opened? These sorts of details would help us to help you solve the problem more quickly.

    Thanks

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    Answered by topechua on December 15, 2013 at 09:39 AM
    i cant access the condition wizard while Im creating the form.
    ...
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    JotForm Support

    Answered by abajan on December 15, 2013 at 09:49 AM

    Hi again,

    Thanks for the additional information. Unfortunately, I was not able to replicate the problem. I have submitted a ticket for you.

    Our apologies for any inconvenience caused.

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    Answered by topechua on December 15, 2013 at 09:52 AM
    thank you abajan
    Best Regards,
    John Kristofferson Chua
    (+63)9177274600
    ...
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    JotForm Support

    Answered by abajan on December 15, 2013 at 10:00 AM

    You're most welcome, John.

    Our developers will investigate the issue but try logging out of your account, clearing the cache and then logging back in again. Or perhaps try a different browser. These actions might correct the problem.


    Thanks

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    JotForm Support

    Answered by steve on September 18, 2014 at 08:41 PM

    Hello-

    The conditions wizard opens fine per out latest tests. Please let us know if you still experience and issue with this.

    Thanks