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    Only one Condition works on collapsable fields

    Asked by RosscoNZ on December 15, 2013 at 05:04 PM

    Hi there, having a problem with conditions.

    I have created colapsable fields (AV Field1,2,3,4) that show or hide depending on the number of entries a person selects and within each entry I have an additional item (AV Total Video Time) that I want to show only when the right category (4. Fusion) is selected.

    The problem is that the (AV total video time) is only hidden on one entry when you select any option other than 1

    Can you please help


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    JotForm Support

    Answered by jonathan on December 15, 2013 at 06:59 PM


    I suggest changing the rules 5-8


    to like this


    AND you have to repeat this several times for each of the Category in the collapse field.

    From your form, it will be this many times

    AV Number 1


    AV Number 2



    AV Number 3




    AV Number 4





    Youo should also set the Status of Collapse field to OPEN to make the hide/condition work as described on this guide -How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry


    Inform us if you need further assistance.


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    Answered by RosscoNZ on December 15, 2013 at 08:28 PM

    I have done what you have suggested and it works great now.

    Thank you for your prompt reply and assistance.

    Cheers, Ross.