File upload field is not getting displayed in my form.

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    bankruptcynews
    Asked on December 15, 2013 at 09:29 PM

    I have several forms to which I have downloaded the fiile upload button, but when I go to preview it doesn't appear. What am I doing wrong? I need a way for my clients to send me documents when they use my jotform questonnaire.

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    ashwin_d
    Answered on December 16, 2013 at 03:35 AM

    Hello bankruptcynews,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I found that you do have a upload field in your form but you have added conditions to show the upload field. Please check the screenshot below:

    There are several question for which conditions were created but those fields were actually deleted.

    If you see the condition number 9 in the above conditions image, you will see that "A host (person who leads the discussion) of a conference topic"" is already deleted. This is the reason the condition does not get satisfied and it does not show the field "If you would like to host a conference..." which in turn does not display the upload question.

    My suggestion is to clear the conditions and then test your form. I have cloned your form and cleared the conditions. http://form.jotformpro.com/form/33491848218967

    Check the form and feel free to clone it if you like. This guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Do get back to us if you have any questions.

    Thank you!