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    Unable to submit form as it says Please wait

    Asked by breeze22 on December 16, 2013 at 04:04 AM

    sometimes the submit button on my form is not working. it keeps saying "please wait" and does not change even if i wait a couple of minutes.

    if i try it again a little later it's working perfectly. i have no clue why, as i didn't change anything and also using the same informations.

    any help is appreciated


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    JotForm Support

    Answered by ashwin_d on December 16, 2013 at 07:32 AM

    Hello breeze22,

    I'm sorry for the trouble caused to you.

    I was not able to replicate the problem you are facing. I sent you a test submission successfully and the form did displayed the thank you messages as expected. Please check the screenshot below:

    This could be a temporary browser related issue and clearing your browser cache should solve your issue. Here is a guide which should help you clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!