- breeze22Asked on December 16, 2013 at 04:04 AM
sometimes the submit button on my form is not working. it keeps saying "please wait" and does not change even if i wait a couple of minutes.
if i try it again a little later it's working perfectly. i have no clue why, as i didn't change anything and also using the same informations.
any help is appreciatedPage URL:
- JotForm Supportashwin_dAnswered on December 16, 2013 at 07:32 AM
I'm sorry for the trouble caused to you.
I was not able to replicate the problem you are facing. I sent you a test submission successfully and the form did displayed the thank you messages as expected. Please check the screenshot below:
This could be a temporary browser related issue and clearing your browser cache should solve your issue. Here is a guide which should help you clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Do get back to us if the issue persists.