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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My e-mail Form in the works

    Asked by George on June 16, 2011 at 06:18 PM

    I My Account on the Website, and made my form, but when I install on my site will not work because it does not get the information make

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    JotForm Support

    Answered by NeilVicente on June 17, 2011 at 06:36 AM

    Hi George,

    Can you please provide us more details regarding this question of yours? What exactly is this 'information' that you are not getting? Is it the submission detail or the notification email?

    Also, we would appreciate it if you could give us your website's url. We need to be able to inspect your website and its source code to find out and visualize what your main concern is about.

    Thank you in advance for your cooperation. We look forward to your response.


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    Answered by allanftd on June 17, 2011 at 06:37 AM

    Hi George,

    In order for us to assist you further, may we get the URL of the webpage where you have embedded your form?

    We'll await your response. Thank you for contacting JotForm Support!