My e-mail Form in the works

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    Asked on June 16, 2011 at 06:18 PM

    I My Account on the Website, and made my form, but when I install on my site will not work because it does not get the information make

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    Answered on June 17, 2011 at 06:36 AM

    Hi George,

    Can you please provide us more details regarding this question of yours? What exactly is this 'information' that you are not getting? Is it the submission detail or the notification email?

    Also, we would appreciate it if you could give us your website's url. We need to be able to inspect your website and its source code to find out and visualize what your main concern is about.

    Thank you in advance for your cooperation. We look forward to your response.


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    Answered on June 17, 2011 at 06:37 AM

    Hi George,

    In order for us to assist you further, may we get the URL of the webpage where you have embedded your form?

    We'll await your response. Thank you for contacting JotForm Support!