How to download email attachments?

  • Profile Image
    furkan
    Answered on April 21, 2021 at 03:45 AM

    Hello

    If you are not able to download attachment on the forms, you should change your privacy settings.

    1- Click your avatar on your JotForm page

    2-Select Settings

    1618990934_607fd756bce30_1-2.png

    3- Under the Privacy tab untick

    Require log-in to see submissions.
    Require log-in to view uploaded files
    Require log-in to view submission RSS
    options.

    After completing these steps, you will be able to download attachments.
    1618990983_607fd787f2c90_3.png
    If you have further questions feel free to contact us.

    Thank you.

  • Profile Image
    Val 
    Answered on April 21, 2021 at 04:00 AM
    I don’t see this options on the mobile app?
    Also how to set only to store on European server .
    Please send me your PoPi act certificate
    V.
    ...
  • Profile Image
    Rehan_F
    Answered on April 21, 2021 at 05:26 AM

    Greetings Val,

    The privacy setting option is only available when you are logged in to your account via browser. You can use your mobile browser for this as well.

    Also how to set only to store on the European server.

    To store your data on our EU servers kindly check the guide below.

    https://www.jotform.com/help/871-how-to-store-your-data-on-eu-servers

    For Data Privacy and security details you can check the links below.

    https://www.jotform.com/gdpr-compliance/

    https://www.jotform.com/privacy/

    https://www.jotform.com/security/

    Should you have any other concerns then please let us know.

    Thanks