What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Archive of previous forms has disappeared, how do I retrieve them

    Asked by Mike Power on December 16, 2013 at 07:26 AM

    Also before they were lost the titles have been changing  to 'e'

  • Profile Image

    Answered by EliezerN on December 16, 2013 at 09:56 AM

    Is this one of the forms you are talking about? http://www.jotformeu.com/form/33492127462353

    I can see that you have more than 2 forms in the account 4mjp, so, could you please provide the URL of the forms which have lost the submisisons data? Also, it woul be helpful if you provide more information about what/how has happened. In that way we will be able to further investigate what happened.

    Now, regarding to the issue related to the forms title being changed to "e" let me inform you that it has been resolved already by our dev team and your forms should display the correct title, so, you don not need to worry about that anymore.

    We will wait for your response.