Archive of previous forms has disappeared, how do I retrieve them

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    Mike Power
    Asked on December 16, 2013 at 07:26 AM

    Also before they were lost the titles have been changing  to 'e'

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    EliezerN
    Answered on December 16, 2013 at 09:56 AM

    Is this one of the forms you are talking about? http://www.jotformeu.com/form/33492127462353

    I can see that you have more than 2 forms in the account 4mjp, so, could you please provide the URL of the forms which have lost the submisisons data? Also, it woul be helpful if you provide more information about what/how has happened. In that way we will be able to further investigate what happened.

    Now, regarding to the issue related to the forms title being changed to "e" let me inform you that it has been resolved already by our dev team and your forms should display the correct title, so, you don not need to worry about that anymore.

    We will wait for your response.

    Thanks