What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Populate your forms Widget not Loading correctly

    Asked by IGC_Procurement on December 16, 2013 at 12:43 PM

    This is what I see when I try to use the widget

    Screenshot
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    JotForm Support

    Answered by TitusN on December 16, 2013 at 02:06 PM

    Hello, 

    Thank you for bringing this to our attention. 

    What happens when you refresh your browser page? 

    Please try clearing your browser cache for the Video frame to load. 

    When you click on "Populate Fields" at the bottm of the page, are you able to get as far as the 'form picker' as shown below?

    Please let us know how we can assist further.