What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is now blank?

    Asked by beccacol on December 16, 2013 at 01:44 PM

    I created a form called Project Business Requirements.  This afternoon when I went to open it, it was completely blank.  Are there issues on the server side or is all my work lost for good? Is there a way to recover this form?  Please advise.

     

    Thanks,

    Becca

    Page URL:
    http://www.jotform.com/?formID=33435396923865

    thanks
  • Profile Image

    Answered by EliezerN on December 16, 2013 at 02:45 PM

    We experienced some server issues recently and it could be that your form was created in that timeframe and your form did not get saved somehow. So, please accept our sincere apoligies. The most recommended would be that you recreate your form as if it did not get saved, it would be not possible retrieve it.

    Thanks