What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using your site to test my client's security.

    Asked by bmonthie on June 17, 2011 at 04:18 AM

    Hello,

    I'm well aware of your position with preventing phishing forms from being created using JotForm; however, in my case I would like to mimic a phisher and am testing a client's security by submitting a phishing email that connects to my JotForm.

    Is there any chance you could work with me to resolve my errors with having the form blocked?


    Thank you,

    Security Consultant

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    JotForm Support

    Answered by NeilVicente on June 17, 2011 at 07:16 AM

    Hi,

    Just recently, our site has been flagged as "Dangerous" by an antivirus company. We've also been receiving complains about ISP's blocking our site left and right .

    Of course, the main reason why these happen is because of unscrupulous individuals who use our free service in malicious online activities such as phishing. As a company, we cannot allow this to happen, that is why we have been less tolerant of forms that appear to be used for phishing.

    With that in mind, I'm afraid I cannot grant your request, seeing that we do not have solid proof that you have legitimate purposes for that "test phishing form". Even if you do have proof, we cannot knowingly allow a phishing form to reside on our server.

    We cannot take risks such as these. I apologize for this inconvenience but I hope you understand our position. I am sure you will be able to find a solution that is more apt to your needs.


    Neil

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    Answered by allanftd on June 17, 2011 at 07:16 AM

    Hi bmonthie,

    I apologize but regardless of the purpose, we cannot allow the use of JotForm for phishing purposes or any use that violates JotForm's terms of use. 

    Thank you for your understanding and cooperation.

    JOTFORM SUPPORT