Edit HTML Text Area Not Working

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    Asked on December 17, 2013 at 01:19 AM

    When I'm creating a form, the Edit HTML test area does not work. I click "complete" when I'm done typing a description in the box and it disappears. I've also tried saving it and it does the same thng.
    I've tried different browsers and tried waiting over a week and it still doesn't work.

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    Answered on December 17, 2013 at 04:14 AM


    We apologize for the inconvenience. This issue has already been fixed according to our developers if the problem still persist please try to remove the old Text element and add a new one this should work fine.

    Please refer to this thread http://www.jotform.com/answers/304891-Text-fields-have-become-empty-cannot-be-re-entered#4.

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    Answered on December 18, 2013 at 07:17 PM

    I am experiencing the exact same issue. Clicking complete in the html text field after changing font size or similar does not save. Upon viewing the THTML option at the top, I see a lot of symbols added to the code.

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    Answered on December 18, 2013 at 08:38 PM


    Please delete the current Text HTML field, add a new one and enter the text. If the problem persist, please open a separate thread