What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My upper case letters are changing to lower case - why

    Asked by Moorcroftgroup on December 17, 2013 at 06:14 AM

    I want to add some basic html text to my form but any upper case text I add changes to lower case all on its own. Help!

    html text
  • Profile Image

    Answered by EliezerN on December 17, 2013 at 10:27 AM

    We deeply apologize for the inconveniences this my have caused. This issue has been resolved by our dev team. I also made a test with one of my forms and it is working correctly. 

    I would recommend you to remove the current Text field, re-add it, then enter your upper case text. If the issue still persists, try logging out of your Jotform account, clear your browser caches and cookies, clearing your form caches while logged in your account may also help, here is how: How to clear your form cache

    Please inform us if the issues till persists.

    Thanks