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    Widget - Matrix Dynamique - Excel/CSV Download

    Asked by Beeny1 on December 17, 2013 at 07:03 AM

    Hi

    I have created the form using the above widget.  When I click view submissions the screen doesn't show clearly.

    When I try to down load as Exel or CSV the information looks like this (exceldownload.jpg)

    I need the submissions to download showing the information provided in the different fields in the form in different columns on the excel/csv sheet.

    I need to use this widget as I need the facility for people to add as many rows per day as required, but I also need it to download in a way that can actually be used/read easily.

    Unfortunately, I am not able to add more than 1 image to show the jotform submission screen.

    Please advise the best solution.

    Many thanks

    Page URL:
    http://form.jotformeu.com/form/31703621940346

    Screenshot
    excel CSV csv download Submissions JotForm
  • Profile Image

    Answered by jedcadorna on December 17, 2013 at 11:55 AM

    @Beeny1,

    We apologize for this inconvenience. I have now reported this to our dev team to rectify the problem. While testing it this only happens with the old form but when I try to create a new form with Matrix Dynamique the value shown in your image does not show up. I will try to explore more on this issue in the mean time I have created a ticket for this issue for further investigation. You will be notified via this thread once an update is available.

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    JotForm Support

    Answered by alp_deniz on December 27, 2013 at 02:07 AM

    The format on your spreadsheet is the JSON object (raw information) of rows input by the submitter. I will soon convert it to a readable form soon. 

    Thank you for your patience

  • Profile Image
    JotForm Support

    Answered by alp_deniz on March 17, 2014 at 03:04 AM

    It is now converted to a readable format. I hope you have better experience using matrix dynamique widget.

    All the best