What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to change the Email of my account?

    Asked by vad9393 on December 17, 2013 at 07:20 AM

    Sorry for my english, I am from Russia

    My acc is vad9393

    I need switch vad9393@gmail.com to evcher789@gmail.com I can't find how do to it. plz help me

  • Profile Image

    Answered by EliezerN on December 17, 2013 at 11:38 AM

    Do not worry about your English, as long as we get the main idea we will do our best to give you the right assistance :)

    Now, I can see that the email associated to your account vad9393 is evcher789@gmail.com already. So, are you trying to use that email address as the one that will receive the Notifcations of your form submissions? If that is what you are looking for, then you need to change the Recipient email of the Notifications of your form by following the steps of this guide: Finding out E-mail Address used for submission notifications

    But, if you still need to know how to change the email address associated to your account, please follow these steps:

    1. Go to the Account page.

    2. Then, select the Profile tab from the left side menu.

    3. Then click on the Edit option of the E-mail item. There you will be able to change the Email address.

    Please inform us if you need further assistance with this.