What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is this able to be done? I need help creating a form that automatically generates an Invoice Receipt from a word or JotForm doc, can this be done with

    Asked by Maynard on December 17, 2013 at 01:09 PM

    I' am also interested in being a paying member, but do any of your plans come with over the phone technical support from a live agent?

    JotForm plans
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    JotForm Support Manager

    Answered by Jeanette on December 17, 2013 at 04:11 PM

    None of our plan come with that. In fact, we do not offer phone support. We just offer support over this forum or email

    We are planning to bring back Chat Support. But no plans for a phone support for now

    On regards to the invoice receipt. You can generate that through an autoresponder.

    You can add a Unique number (hidden field) into the form, to generate an invoice number. Please check this guide

    Add Custom Unique IDs to your Form Submissions

    Then you can customize the email body, by deleting the default template and pasting any template you might have previously done in a word document

    For further assistance, let us know your complete scenario so we can provide with further guidance