Is here a size limit on files I upload with my form?

  • Profile Image
    PordesResidential
    Asked on December 17, 2013 at 03:36 PM

    We have folks in the field completing their single page expense reports and uploading a pdf file that includes their receipts and vouchers

    Depending upon the number of line items on the single page expense report, the number of pdf pages for receipts varies

    In some cases JotForm is telling us that the file is too big to upload

    Can you help, please?

  • Profile Image
    EltonCris
    Answered on December 17, 2013 at 05:27 PM

    Hi,

    You can adjust your upload file size limit by clicking your file upload tool in the form builder then click Max File Size button on the toolbar to set the maximum file size to be uploaded on your upload field.

    Take note that Jotform's maximum file upload limit should not be greater than 1GB per upload to avoid any issues.

    Thanks!