What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is here a size limit on files I upload with my form?

    Asked by PordesResidential on December 17, 2013 at 03:36 PM

    We have folks in the field completing their single page expense reports and uploading a pdf file that includes their receipts and vouchers

    Depending upon the number of line items on the single page expense report, the number of pdf pages for receipts varies

    In some cases JotForm is telling us that the file is too big to upload

    Can you help, please?

    Page URL:
    http://form.jotform.us/form/33464666058159

    size Reports JotForm pdf file expense
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 17, 2013 at 05:27 PM

    Hi,

    You can adjust your upload file size limit by clicking your file upload tool in the form builder then click Max File Size button on the toolbar to set the maximum file size to be uploaded on your upload field.

    Take note that Jotform's maximum file upload limit should not be greater than 1GB per upload to avoid any issues.

    Thanks!