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Why is my IP banned?Asked by techknowvision on December 17, 2013 at 06:27 PM
My account is techknowvision and our forms are down. When trying to access the site, we get a message stating our IP was banned for phishing. I dont know how this would happen. Our forms are on clients websites and need to be up and running please contact us immedietly.
I cannot access jotform on any conputer on our network.
JotForm Support Manager
We are very sorry for the inconvenience. Your account looks good in our side. Howeve, I've whitelisted your IP 220.127.116.11
Please let us know which other IP we mus to unban and we will gladly assist you
Hello techknowvision. It appears that there was a reply on this thread after Jeanette's response which did not appear. If so, can you please try visiting this Link http://www.jotform.com/answers/305862 and post your answer on the thread?
As of checking and follow-through, I can confirm that your account looks fine and your forms are active.
Please let us know if you have further concerns or other questions.
@Nina, your concern will be addressed on this thread: http://www.jotform.com/answers/700115