What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission and memory usages empty

    Asked by dead_simple on December 17, 2013 at 07:54 PM

    My form has 200 submissions and uploaded about 200 files around 260 MB but today its showing submissions 0 and Space used 0 MB why is that? 

    Submissions
  • Profile Image
    JotForm Support

    Answered by liyam on December 17, 2013 at 09:51 PM

    Thank you for reporting this matter to us, dead_simple, and we apologize for this inconvenience.  I have submitted a ticket regarding this and we will get back to you as soon as we're able to resolve the issue.

    If you have other questions or concerns, please do let us know.

    Thanks.