my forms disappearing from my account

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    Asked on December 17, 2013 at 08:41 PM

    Hi I having a issue my forms that I created disappearing I don't know what's going on can you tell me why is my forms grtting deleting from my account thanks.

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    Answered on December 18, 2013 at 12:42 AM

    Hello fpls,

    I'm sorry for the trouble caused to you.

    Upon checking your account, I found that several of your forms created on Dec 17, 2013 is deleted. Have you deleted them manually as the forms will not be deleted automatically? 

    When a form is deleted, it is simply moved under trash folder. Please check the screenshot below:

    Please be informed that you can restore the deleted form and here are the steps:

    1. Click on "My Forms" menu

    2. Click on "Trash" folder from left menu.

    3. Select the form you want to restore.

    4. Click on "Restore" button


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!