What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my form change when I embed it on Go Daddy?

    Asked by seanmeyerprinting on December 17, 2013 at 10:25 PM

    I am trying to figure out why my form changes when I upload it to GoDaddy. It changes the format and makes every line have a bullet point.

    Thanks!

    Sean

    go daddy format thanks
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    JotForm Support

    Answered by liyam on December 17, 2013 at 11:11 PM

    Hello, Sean.  It is possible that you have placed on your website an incomplete code.  Can you please provide us a link to your website hosted by Go Daddy so we can take a look?

    We'll be looking forward to your response.

    Thanks.

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    Answered by seanmeyerprinting on December 18, 2013 at 10:46 AM

    Would I need to publish it first so you can see it? I don't want to do that until it works. Let me know!

    I have tried the source code (which changes the format and makes it look weird) and the iframe doesn't even upload anything.

    Sean

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    JotForm Support

    Answered by TitusN on December 18, 2013 at 02:01 PM

    Hello Sean, 

    It would speed things up a lot if we could be able to view the published (embedded) version of your form. 

    You could momentarily publish it for us to see, then you can take it down once we have accessed the page source code. 

    In the meantime, you could try embedding it with the Iframe code, that normally sorts out display issues.

    Please let us know.  

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    Answered by seanmeyerprinting on December 18, 2013 at 04:00 PM

    I did try the Iframe code and it didn't bring up anything. All it gave me was a blank box.

    We are transfering out hosting from Homestead to Godaddy which is why I do not want to publish my website when it doesn't work.

    Sean

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    Answered by Cesar on December 18, 2013 at 05:48 PM

    Your iframe code should look something like this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/33098110024139" frameborder="0" style="width:100%; height:1260px; border:none;" scrolling="no"></iframe>

    This is how the form looks embedded on an test html page.

    Kindly provide the address where the form is embedded. So that we may help you better. Thank you.

  • Profile Image

    Answered by seanmeyerprinting on December 18, 2013 at 09:21 PM

    I used the iframe code from above and that worked. There must be something wrong with the iframe code from the actual form builder.

    Thanks!

    Sean

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    JotForm Support

    Answered by ashwin_d on December 19, 2013 at 02:45 AM

    Hello Sean,

    I am glad to know that the iFrame code shared by my colleague works for you. 

    The only difference is that the above code does not have the script code added. Do share your webpage URL when you publish and we will take a look and update our backend team accordingly.

    Thank you!

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    Answered by seanmeyerprinting on December 19, 2013 at 02:07 PM

    I wanted to embed my Contact Us information form and I removed the script code and it still is not going up.

    I went into my jot forms and tried to embed the form from above and it wouldn't embed when I removed the script code like ashwin_d said. Why isn't working when I use the actual form's code but it will work when I use the above information.

    I want to know for the future incase we change any information.

    Thanks!

    Sean

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    Answered by Cesar on December 19, 2013 at 04:05 PM

    I generated the code posted above by opening up the Form Builder and clicking on Embed Form at the top toolbar. Once open, I clicked on the iFrame option and copied the <iframe> code, <script> code excluded. 

    Like so:

    Used the iframe option on the Embed Form Wizard:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22448_iframeposters1.png

    Copied the code and removed the <Script> portion

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22449_iframeposters2.png

     

    Contact Form iFrame Code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/33098666179166" frameborder="0" style="width:100%; height:762px; border:none;" scrolling="no"></iframe>

     

    Kindly let us know if you need further suppot. Thank you.