my account has not upgraded and I bought the upgrade nearly a week ago

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    co28yo
    Asked on December 18, 2013 at 05:41 AM
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    EltonCris
    Answered on December 18, 2013 at 09:20 AM

    Hi,

    Your account should now be on the premium plan. Kindly relogin to be able to view this changed.

    There was no username defined on your subscription order that's why your account wasn't upgraded automatically by our system. I have now corrected this so everything is fine by now.

    Thanks!