What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account renewal

    Asked by MissLiz on December 18, 2013 at 06:24 AM

    I did not wish to renew my account for another year.  Please refund any monies that have been taken for this subscription.

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    JotForm Support

    Answered by EltonCris on December 18, 2013 at 09:37 AM


    Your subscription to us is now cancelled, and the full refund for the last payment has been processed. The refund would reached back to your bank account within 3 to 5 days.

    Should you have further questions or concerns, do let us know here. Thanks!