File Uploading Failed

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    nadeemshafique
    Asked on December 18, 2013 at 07:04 AM

    Dear Support Team,

    File uploading is not working for my form. In past it was working perfectly but I am facing uploading issue from couple of days.

    Best Wishes,

    Nadeem

  • Profile Image
    EliezerN
    Answered on December 18, 2013 at 10:05 AM

    I tested your embeded form and I was able to upload the files with no issues:

    So, make sure that the files you are trying to upload are not bigger than 3MB, which is the max size limit you have stablished.

    I would recommend you to try in a different browser, it could be this issue is related to one single browser.

    Inform us if you need further assistance with this concern.

    Thanks

  • Profile Image
    nadeemshafique
    Answered on December 19, 2013 at 08:14 AM
    Dear EliezerN,
    Thank you very much for your prompt response, very strange I personally tried it again and failed and even many students complaint me about uploading issue.
    I could not even upload 5-10 KB document.
    Best Wishes,
    Nadeem
    Date: Wed, 18 Dec 2013 10:05:13 -0500
    To: nadeemshafique@hotmail.com
    Subject: Re: File Uploading Failed
    ...
  • Profile Image
    ardy0689
    Answered on December 19, 2013 at 10:01 AM

    Hi Nadeem. I also encountered the same issue earlier but normally refreshing the page a few times will fix that. There seems to be delay in our server which made the multiple upload field failing when the form or your webpage loads as the script field uploader script did not load properly. Let us know if you still encounter this issue. Thank you