What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I m getting an error message on my form no matter which payment method I choose

    Asked by KaitlynsPromise on December 18, 2013 at 08:43 AM
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    Answered by EliezerN on December 18, 2013 at 11:10 AM

    I checked/tested your form and I was able to choose both payment methods with no issues: 

    Please try clearing your browser caches or use a different browser, that may help to resolve the issue.

    Let us  know if the issue still persits so that we can further investigate.