Suppression of the content of my form

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    Asked on December 18, 2013 at 09:03 AM


    All the questions in my form created yesterday disapperead when I created the clone of this form. Now my customer are trying to access this form which is empty. 

    Is it possible to find my last information or do I have to do it again entirely ? 

    thank you !

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    Answered on December 18, 2013 at 12:17 PM

    It is possible that some temporary glitch occured at the time you were cloning your form, or it could be that you missed to Save your form and while cloning it the changes reverted back as they were not saved. 

    However, if some of these cases occured, the most recommended is to recreate the form again as the changes was probably not saved. At this time try creating your form using a different browser and also make sure to save your form after every change you make.

    Please inform us if the issue reapers so that we can further investigate.