What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting error messages in IE 8

    Asked by gcooley1 on June 17, 2011 at 12:42 PM

    Hi there, I'm using a few JotForms in my website and for some reason am getting some random error messages like "547 character 42" "handler is null" and so forth when I load the pages that have a particular form embedded. 

    I have multiple screenshots form multiple errors but will attach one since that's all I'm allowed. 

    Can someone help? 

    Page URL:

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    JotForm Support

    Answered by NeilVicente on June 17, 2011 at 12:55 PM


    Please use Iframe codes instead of Source when embedding your form. This is to prevent script conflicts with the form and the other elements in your page.

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the succeeding screen

    Please update us on how this solution fares for you. Feel free to search or ask around the forum if you have other questions.