What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    GetResponse Integration - Auto-Responder Follow-up Cycle

    Asked by churchtracer on December 18, 2013 at 10:31 AM

    After working with this, GetResponse says that they allow integration via API, BUT people added via API aren't automatically added into the follow-up cycle of that partiulcar Campaign/List.

    So, plainly speaking... If you use the Jotform/GetResponse Integration (as it is now anyway) your contacts will not be added into the follow-up cycle for that list.  The contact will be added to the list, but no follow-up messages will be sent. 

    Any input from the creators of this integration?

    Any way around it?


  • Profile Image
    JotForm Support

    Answered by TitusN on December 18, 2013 at 02:06 PM

    Hello Brian, 

    Thank you for letting us know. 

    Please allow some time to reproduce this issue: GetResponse API subscriptions not added to follow-up cycle for the specified campaign list.

    We shall update this thread as soon as it is completed. 

    Thank you for your patience in resolving this. 

  • Profile Image
    JotForm Support

    Answered by TitusN on December 18, 2013 at 02:47 PM

    Hello Brian, 

    I have forwarded this issue to the next level support for deliberation. 

    We shall update this thread with progress towards the resolution. 

    Thank you for your patience. 

  • Profile Image

    Answered by koconnor on April 18, 2016 at 02:06 PM

    Did this get resolved? I am having the same issue with no option to add to cycle.

  • Profile Image

    Answered by Huberson on April 18, 2016 at 04:10 PM

    @koconnor, it appears that you have already open a thread for that specific question. Please refer to it there: https://www.jotform.com/answers/821229.


    Thank you