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    Is it possible for Jotform/Lightbox to have two submissions for one form...

    Asked by Leegor on June 17, 2011 at 02:15 PM

    I have a form using JotForm with Lightbox with four small pages to break up one larger form. My goal is to receive the data collected from page 1 even if the customer doesn't complete all four pages and hit the submit button at the end of page 4.

    One idea I had was to replace a submit button on page one with an image that says "next". The customer will then see a new Lightbox form that will actually be page 1 of a new form but appear as page 2 to the customer. Does this make sence to anyone? Secondly, is this even possible or is there an easier way still using Lightbox?

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    JotForm Support

    Answered by NeilVicente on June 17, 2011 at 02:38 PM

    Hi,

    There have been past requests from other users for the ability to save impartial data. The request has been added to our feature requests list, although I am not sure about the status of it, whether it is approved or not.

    We will let you know once that request gets any attention from our developers. I apologize as they have been too busy lately with a lot of things going on (bugs, updates, etc.).

    As for the workaround that you had in mind, I believe it is not currently possible with Jotform. The only way that could have mimicked that workflow is if you use the 2nd form as the Thank You url of the 1st form, the 3rd form as the Thank You url of the 2nd form, and so on. However, embedding the 1st form as a lightbox pop up defeats that purpose. Custom Thank You URLs are designed to take over the browser window, so that means the lightbox will be lost and the navigation window will taken over by the thank you page.

    Using the forms as stand-alone will do the trick and make it look like a seamless multi-paged form.


    Neil

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    Answered by Leegor on June 17, 2011 at 02:52 PM

    I see, thanks Neil. So perhaps I could turn the thank you page into the remainder of the form, thereby getting the initial data from page 1 in Lightbox and the rest in a regular browser window. Would that work? It would still be two submissions even if the esthetics would be improvised. Are there any tricks to that method?

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    JotForm Support

    Answered by NeilVicente on June 17, 2011 at 02:58 PM

    Hi,

    Yes that is what is likely to happen. First page (form) is opened in a lightbox while the subsequent pages (or forms) take over the browser window.

    Of course it would still count as two (or more, depending on the number of interconnected forms) submissions. I am sorry to disappoint you but there is no trick to bypass the submission counts.


    Neil