What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox

    Asked by Jake Sherlock on December 18, 2013 at 02:48 PM

    The DropBox form for setting up DropBox connectivity is not working. I grant permission but nothing happens.

    Page URL:
    http://www.jotform.com/dropbox/

    dropbox
  • Profile Image
    JotForm Support

    Answered by Welvin on December 18, 2013 at 06:10 PM

    Hi Jake,

    I just tried the integration and it's working fine. After you click "Allow" from the Dropbox Authorization window, make sure to click "Next" from the integration wizard:

     

    Thanks

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    JotForm Support

    Answered by Welvin on December 18, 2013 at 06:11 PM

    Additionally, make sure to allow popups for Jotform. Thanks

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    JotForm Support

    Answered by Welvin on December 18, 2013 at 06:12 PM

    You can see the whole process to our Dropbox Integration Guide: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm. Thanks

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    Answered by araroprints on December 18, 2013 at 11:04 PM

    Funny that you mention all that. None of it worked.

    Authorization successful! Click next to continue. I have never seen until here.

    I got it working but I had to go into integrations and when I got there it was alreay connected. Maybe it connected without showing me it had??

    Either way, it is working for me.

    Thanks

    - Jake

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    JotForm Support

    Answered by Welvin on December 19, 2013 at 06:54 AM

    Hi Jake,

    Any active pop-up blocker? Consider excluding Jotform and Dropbox from the List.

    I would suggest to re-do the integration. You'll have to access:

    Setup & Embed tab > Integrations button > Click on "Dropbox" > Click "Remove" integration button

    Thanks