What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my edits not sticking?

    Asked by PreservationAlliance on December 18, 2013 at 03:06 PM

    I've working on a form for hours and my edits suddenly disappear. I am very frustrated. Thank you.

    Page URL:
    http://www.jotform.com//?formID=33296907707868

    and
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    JotForm Support

    Answered by TitusN on December 18, 2013 at 05:08 PM

    Hello, 

    We're Sorry about that. 

    Please try logging out, then logging back in to your jotform account. 

    Also, it often helps to clear your browser cache when you hit such bumps. 

    I've tested the "Save" feature on the form builder, and it appears to respond normally from this end. 

    Did this help?

    Please let us know how we can assist further.