Why are my edits not sticking?

  • Profile Image
    Asked on December 18, 2013 at 03:06 PM

    I've working on a form for hours and my edits suddenly disappear. I am very frustrated. Thank you.

  • Profile Image
    Answered on December 18, 2013 at 05:08 PM


    We're Sorry about that. 

    Please try logging out, then logging back in to your jotform account. 

    Also, it often helps to clear your browser cache when you hit such bumps. 

    I've tested the "Save" feature on the form builder, and it appears to respond normally from this end. 

    Did this help?

    Please let us know how we can assist further.