What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms were gone last week, now they are back?

    Asked by MyPhotoShow123 on June 17, 2011 at 02:23 PM

    Ok, this is getting old.  A month or so ago, all my forms were gone from JotForm.  I contacted you and you said, Sorry, I will need to re do them,. So I did

    Then, I contacted you early this week to inform you all of my forms were gone AGAIN and they were also gone from the web sites they were imbeded into. You wrote back that you don't know what happened. So I wrote back to say I was discontinuing use of your service. Now, all my forms are back and working on the web sites they are embeded into.  I did not remake them or anything, they are just back. What the heck is going on?  I really like your service, but if this is a normal occurance, I need to find another solution

    I am very frustrated.

    Page URL:
    http://myphotoshow123.com/html/contact_us.php

  • Profile Image
    JotForm Support

    Answered by mliz on June 19, 2011 at 08:50 AM

    Hi,

    Sorry for the inconvenience this may have caused.
    A few days back Trend Micro blocked JotForm tool and forms created with it.
    Apparrently, there had been issues about users who created spamming/phishing
    forms here in JotForm and this eventually caused us to be tagged as dangerous by TrendMicro.
    If you were using Trend Micro most likely this was the cause why your forms
    were not visible. This issue has already been sorted out and JotForm was
    already categorized as Safe.


    If you encounter problems viewing the forms or JotForm tool try accessing it via
    proxy to bypass web filter system of internet providers.  You may use the following
    proxy site: http://noblock.info/

    Let us know if you have further questions.

    Regards,
    Mliz