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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change the notification e-mail

    Asked by Grizzlie on December 18, 2013 at 03:55 PM

    Dear, how can I change the notification e-mail in that way that there are no laonger hard returns between the lines. For e.g. when people insert several lines with hard returns in their message to go the an other line this always shows up as a double line break in the notification mail?

    And when my customer wants to print this, he needs more than one page to do this...

    Watch screenshot.





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    JotForm Support

    Answered by Welvin on December 18, 2013 at 06:53 PM


    I would suggest to re-create your form notification and use our default notification formatting. You have to delete: How to Delete Notifications/Autoresponder and re-create: Setting Up Email Notifications.

    The default formatting should looks like this: