Is there any way to choose in the form if you'd like an autoreply email

  • vickyturner659
    Asked on April 27, 2021 at 8:50 PM

    Is there any way to choose in the form if you'd like an autoreply email?

  • KrisLei Jotform Support
    Replied on April 28, 2021 at 8:04 AM

    Hello,

    To clarify, are you referring to let your users chose an option if they would like to receive an autoresponder email or not? Unfortunately, there's no direct functionality for this, but here's a workaround to meet your requirements:

    1) Add a field on the form that will ask "if they would like to receive an auto-reply email." Preferrable a Single Choice field will do:

    1619609732 608948841a7b3  Screenshot 10

    2) Create 2 autoresponder emails, wherein one of them is assigned to an invalid Recipient Email. You can assign a 'dummy field' (any field that will not contain an email address or a hidden field) as the Recipient Email on the autoresponder settings:

    1619610293 60894ab53d9de Screenshot 0428 Screenshot 21

    3) Then create a condition to send the autoresponder email based on the user's answer on the "if they would like to receive an auto-reply email" question:

    1619611398 60894f06d029b Screenshot 0428 Screenshot 32

    For reference: How to Send Email Based on User's Answer (jotform.com)

    I hope this helps. Let us know if you need additional assistance.