What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting these messages when trying to open form

    Asked by SUAA on December 18, 2013 at 05:13 PM

    (It is a small form)

    Loading.. Please wait.

    OK. This is taking a while. Please hang on!

    Wow! This must be a huge form. We are almost there.

    Ok! I give up. I wasn't able to load this form. Please try it later.


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    JotForm Support

    Answered by TitusN on December 18, 2013 at 06:38 PM


    Sorry about that, and thank you for bringing it to our attention. 

    Jotform works best with Mozilla Firefox or Google Chrome, please make sure you have the latest version, making sure that Javascript is enabled. Here is  a great resource for checking your browser version and any missing critical elements: http://www.whatismybrowser.com/

    Still experiencing the same challenge, please clear your browser cache and and try again

    Did this help? 

    Please let us know for us to assist further.