What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by ebdaart on December 18, 2013 at 07:37 PM

    Can you please check that for me

    I am not collecting any information. It just a volunteering art exchibition 

    This one as well 

    http://www.ebdaart.com/SaudiArtTreasures/ar/registration-ar/

    Page URL:
    http://www.ebdaart.com/SaudiArtTreasures/ar/application-ar/

    check
  • Profile Image

    Answered by ebdaart on December 18, 2013 at 08:13 PM
  • Profile Image

    Answered by ebdaart on December 18, 2013 at 08:35 PM

    And one more question, if I upgrade my account will my account will ever be susbended like this?

  • Profile Image
    JotForm Support

    Answered by EltonCris on December 19, 2013 at 05:38 AM

    Hi,

    This has been sorted out already. Your account was already re-activated after finding  no violations of our terms. Your form should now be working fine.

    About your last question concerning the suspension, when you're on a paid account, this will never happen. Paid accounts are manually checked by us unlike for free/guest users, our automated phishing filter suspends the account right way if there are detected forms that are positive of phishing attempt. I would recommend you to sign-up to one of our paid plan to avoid any inconveniences and interruption of the service.

    Thank you!