What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't get any email with the messages.

    Asked by ebugarin on December 18, 2013 at 08:38 PM

    I dont get any information to my email. Not even when i test it before putting the code on my website. I already tryied with 3 different emails.
    Can you help me?
    Thanks a lot! 

    email Emails different thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 18, 2013 at 09:43 PM

    The problem is that in one of the notifications, the Sender Name was not established , it was showing "Please Select"

    Probably the emails have been sent to both hotmail and gmail spam folders. I've corrected this in your form. Please try one more time and let us know if the problem persist